Obviously, I could take apart a plumbing fixture. I met some phenomenal people this week who face their own set of challenges. Monique did make a comment that the uniforms matter, and the guests notice them, and I agree. When I got to the real world, I wasn't ready for it. If there are cracks within the maintenance department, that's the first way that the guest experience will be damaged. The guests definitely pay attention to what you're wearing.
I'm so glad that I met Veronica today, and I feel confident that the spa is a great asset to this property. Your husband working multiple jobs. It smacked me in the face at 100 miles an hour, and every choice I made was wrong. I'm gonna go see your supervisor, and I'm gonna find out what's going on here at this call center. I want to save money, but it sometimes is difficult. It's a transition here, and it's not your fault.
Did he make personal change himself to get in shape and help his clearly overweight kids? So he needs some help. Promoting a few does not solve the problem. Does your husband have two jobs too? Today, I'm at Cedar Breaks Lodge in Brian Head, Utah. What do you want to do? But I want to hear about your business plan. Well, there's a lot of things that are old.
I called housekeeping to see the responsiveness of the department. She's an extraordinary girl because she's very passionate about what she does. I'm here for a wash and blow dry. And you need to comb. It's all about creating an unbelievable team. All right, so I'll be back, sir.
We acquired Pacific Monarch Resorts because it gives us a tremendous west coast presence now that we really didn't have. Or being willing to have a slightly less profitable but more humane firm. Announcer: The employees think he's an unemployed construction worker competing to win money from an investor to buy his own boutique hotel. And we need their credit card numbers to make the authorization. It needs to be wiped down. But that does make him a serious welfare queen.
I've set up a crisis fund for all of our team members that may be in need. You don't know who I am, do you? I can't pay it, but and then I got married. We really don't have anything on us to sand them down. I worry about two things every morning our guests, and all of you, our team. With 228 properties in 28 countries, Diamond Resorts International offers vacation destinations for 600,000 guests worldwide.
This week, I've learned a lot. I would like somebody to come to my room from housekeeping. And if we can do this, I think it's gonna make our company that much better, that much stronger. Uh, I've never met the man. I have to worry about the dust in the vents, the dirt underneath the bed. .
The first episode of Undercover Boss was broadcast in January, 2019. I'm working here in the salon and the reception because we need to save money. Now that I can be a dad, a huge weight is lifted off my shoulder. And also to see whether they'd say no to my request. And what I'm looking for today is to make sure that all the training and the protocols that I have at other Diamond Resorts have started here, and they're running smoothly. You are exactly what the guest needs to see in the activities department. I went to my dentist, and I had invisalign teeth made so my teeth would look a little ratty.
What they're doing is wrong! In the bathroom, if you look over here, that's not clean. I want you to design 'em for me. I gotta be straight with you. I'm the activities coordinator at the resort. That's what I always dreamt about.